Patient Code of Conduct

Zero tolerance of aggression and violence.

Contains the Code of Conduct and Rights & Responsibilities for patients, their families/friends and members of the public Click to download and view

Compliments

Compliments are welcome at all times at the Practice Reception

Complaints

Mind@Home Psychiatry is committed to ongoing improvement and welcomes feedback on the services we provide.  We are committed to preserving your privacy. All complaints are treated confidentially and taken seriously. We aim to respond to the complainant within 14 -21 days.

Click to view, download and print a Complaint Form.
Once you have completed this form, post or leave it at the Practice Reception in a specially provided box.

To register a formal complaint with the Health Services Commission, contact Ph.1800 136 066