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Qualified, Credentialed & Professional Clinicians
Mind, Healing & Health
General Practice
A general practitioner (GP) is a doctor who is also qualified in general medical practice. GPs are often the first point of contact for someone, of any age, who feels sick or has a health concern. They treat a wide range of medical conditions and health issues.
A GP may also undertake further education in specific areas such as women’s or men’s health, sports medicine or paediatrics.
Services provided
Diagnosis and treatment
Family practice
General practice
Medical and health check-ups
Information and advice
Health and nutrition advice
Coordinating healthcare
Prescription of medications
Ordering of screening and medical tests
Early intervention for those at risk
Management of acute and chronic conditions
Referrals to specialist health professionals
Workers’ compensation, motor accident insurance (TAC) and Department of Veterans’ Affairs requirements
Nursing Service
Home Nursing
Wound Care
Continence Management
Stoma Therapy
Diabetes Care
Post-operative Care
Home nursing support
Medication Management
Allied Health/Clinical Services Transportation
NDIS Support Services
Assist-Personal Activities
Assist-Personal Activities High
Assist-Life Stage, Transition
Behaviour Support
Daily Tasks/Shared Living
Development – Life Skills
Group/ Centre Activities
Participate in the community
Plan Management
Support Coordination
Social Workers
Social workers support people to make change in their lives to improve their personal and social well-being. This happens by identifying issues that require change and connecting people with support such as secure housing or family therapy. Social workers have knowledge of human behaviour and development, life cycle stages, families and social networks, disability and health, including mental health.
Psychologist
Psychologists are educated in the science of how people feel, behave and react. They provide help with issues such as anxiety, depression, stress and eating disorders. Psychologists do not prescribe medications but use a number of scientifically-supported tests to determine the mental health and wellbeing of people. Psychologists can specialise in a number of areas including mental health disorders (clinical psychologists), jobs and careers (organisational psychologists) and sports and exercise (sports psychologists).
Services provided
Diagnosis and treatment
Mental health
Talk-based therapy
Early intervention for those at risk
Information and advice
Psychiatry
A psychiatrist is a medical specialist who can diagnose and treat mental health issues and emotional problems. Psychiatrists help people by using a range of approaches including therapies such as counselling and cognitive behavioural therapy, as well as medication.
Services provided
Diagnosis, treatment, management and prevention of mental health issues
Talk-based therapies such as cognitive behavioural therapy, psychodynamic therapy and family therapy
Prescribing appropriate medication
Lifestyle and behavioural advice
Counselling
A counsellor is a trained, objective professional with whom you can build a healing and trusting relationship. They are trained to offer different types of assistance; most frequently talking-based styles of therapy.
Anyone who is struggling with a personal concern can seek counselling. No issue is too big or too small to ask for support. Common issues that people seek counselling for include:
grief and loss
communication and relationships issues
work and career issues
stress, anxiety and depression
life transitions such as the birth of a new baby, separation, divorce or the death of a family member or friend
parenting
addiction
abuse
trauma
self-esteem difficulties
exploring their gender identity and/or sexuality.
Speech Pathology
Speech pathologists, also known as speech therapists, work with people of all ages who have communication or swallowing difficulties. They often work in a team with other health professionals to assess and treat people with a range of difficulties. These may include problems with speech, voice, using and understanding language, fluency, reading, writing and swallowing (dysphagia).
Services provided
Assessment and treatment of a range of communication and swallowing difficulties
Telehealth
From 13 March to 31 December 2021, new temporary MBS telehealth items have been made available to help reduce the risk of community transmission of coronavirus (COVID-19) and provide protection for patients and health care providers.
Who can provide telehealth services
A range of health care providers can now provide telehealth services to patients. These include:
general practitioners (GPs)
specialists
allied health providers
mental health professionals
nurse practitioners
Emergency / After Hours Support
Emergencies can be medical or family violence emergencies, natural disasters (such as floods, bushfires or heatwaves), communicable diseases (such as pandemic influenza) or a chemical, biological and radioactive emergency. Learn about different types of emergency and the support services that exist to help you if you are in an emergency situation in Victoria. In an emergency, call triple zero (000).
After hours:
Lifeline 13 11 14
Kids Help Line 1800 55 1800
Nurse on Call 1300 60 60 24 for the cost of a local call from anywhere in Victoria for health advice 24 hours a day. (Calls from mobile phones may be charged at a higher rate)
If life is in danger call 000 or go to the nearest emergency department.
Mind @ Home Services is an equal opportunity employer; we encourage multiculturalism and diversity in our workforce. We value inclusivity and support LGBTQIA+. Mind @ Home Services acknowledges the Traditional Custodians of our country throughout Victoria and Australia